Opening Times

Due to the current situation with COVID-19 we are currently working with smaller teams to ensure continuity of emergency cover for all of your pets, as such we are currently operating with altered opening times.

These are:

  • Monday to Friday – 8.30am – 6.00pm
  • Saturday – 8.30am – 3.30pm
  • Reception will be closed between 1pm and 2pm Monday to Friday and 12.30pm – 1.30pm on Saturday, so we will be unable to supply any medications or food during this hour, however our vets will be availiable if needed.

We are currently able to offer telemedicine (both telephone and video) consultations for our clients – usual consultation fees apply, whilst restricting attendance at the practice to emergencies only. If following a telemedicine consultation the veterinary surgeon deems it necessary to see your pet, we will make the appropriate arrangements with you. There will be no additional consultation fees in this case.

Call us on 01603 783920

For after hours, Sundays and Bank Holidays, we use the Norwich Night Vet service, a genuine emergency veterinary service, based at Taverham Vets on Fir Covert Lane, opposite Taverham Garden Centre. To contact them call the usual number and your call will be transferred to them.

Repeat prescription & food ordering

We have a dedicated repeat prescription & food ordering line available 24/7. Phone 01603 783920 as usual and follow the instructions.